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Claims System To Save HB $80K
"Claims handling is one of the few opportunities that insurance companies
have to show value to customers, but traditional claims-handling procedures involving
cumbersome communications with multiple parties do little to comfort customers
in need."
Insurance & Technology, February 2003
Flexible Flight Plans
"In deciding whether to build or buy new software -
a perennial debate - hard-and-fast rules don't
always fly in the ever-changing IT world."
Technology Decisions, January 2003
This article orginally appeared in the January 2003
issue of Technology
Decisions Magazine. Reprinted by Permission.
To Build or Not to Build
"There was a time when nothing was more natural
than to build large and unique systems, and even now
the limitations of the marketplace may sometimes lead
insurance IT executives to think, "if you want
something done right, you might as well do it yourself." But
the DIY attitude is no longer so defensible."
Insurance & Technology, October 2002
Chain Reaction
"Supply chain management isn’t just for
manufacturing anymore—insurers are utilizing it
to help reduce claims costs and achieve significant
competitive advantage."
Technology Decisions Magazine, September 2002
TechEdge - Insure3 Claims
“We worked closely with Castek to develop
this. It was a much better opportunity for us to get
what we wanted. [Castek] had the software knowledge,
and we had the claims knowledge.”
Technology Decisions Magazine, September 2002
The Need for Speed
"Bringing new insurance products to market
can take two years or more. New technology and regulatory
reform aim to shorten that cycle time."
Insurance Networking Magazine, September 2002
Through Insure3
Claims Castek Provides Better Business Through Simplicity
In the consideration of claims-processing systems,
there is little simplicity apparent. To the contrary,
between first notices and salvage — factoring
in files, phone calls, and faxes — there appears
to be little but complexity. But appearances can be
deceiving.
NUCO Claims eNews, September 2002
National Grange Mutual's Joel
Gelb
Joel Gelb, the new CIO at National Grange Mutual (NGM,
also known as the Main Street America Group), got there
just in time to oversee the largest IT project in the
company’s long history—a new policy processing
system.
NationalUnderwriter.com, August 2002
Castek Lands US$22.8Mln
in Venture Capital Funding
Toronto-based Castek Inc. announced it landed US$22.8-million
in financing yesterday, among the largest venture capital
funding rounds in Canada this year.
National Post, July 23, 2002
Claims & Customer
Retention
As insurance consumers we are inundated with offers
and incentives to buy insurance or to switch companies.
Most of us stay right where we are until we are given
an incentive to leave, which all too often comes in
the form of a badly handled claim.
Canadian Underwriter
Internet Top Technologies:
Internet Options for Policy Administration
It may be an old joke, but it’s not a laughing
matter: The only people who really understand the legacy
policy administration systems running at most insurance
carriers have either retired or passed on.
Insurance Networking, March 2002